Shipping & Returns
We post from the United Kingdom and deliver Worldwide!
Order Policy, Postage and Packaging
- No minimum order value
- Postage & packaging within the UK and Northern Ireland is FREE for orders over £20 and £2.95 otherwise
- International postage & packaging is £4.95 or £9.95 depending on the country. Please add your product to the basket and select your country to find out the exact cost.
- Orders are dispatched within 1-2 working days and delivered via Royal Mail 1st Class delivery in the UK and Royal Mail Airmail or Express Courier abroad.
- Returns are accepted in unused/new condition.
- If you are unhappy with your purchase please return it within 14 days of delivery.
Where do you ship from?
All Nanshy orders are dispatched from our Cheltenham facility within 1-2 business days.
Do you ship internationally?
Yes! We ship worldwide. Check our shipping policy for delivery times.
How can I track my order?
You'll receive a tracking number via email once your order is dispatched
What if I need help with my order?
Please use the contact form below:
Contact Form
Our customer services team is here to help. We work Monday to Friday 9:00am to 5:00pm (Excluding Bank Holidays).
TELEPHONE:
Call UK: 01242431022
Outside UK: +441242431022