Shipping & Returns

We post from the United Kingdom and deliver Worldwide!

Order Policy, Postage and Packaging
  • No minimum order value
  • Postage & packaging within the UK and Northern Ireland is FREE for orders over £20 and £2.95 otherwise
  • International postage & packaging is £4.95 or £9.95 depending on the country. Please add your product to the basket and select your country to find out the exact cost.
  • Orders are dispatched within 1-2 working days and delivered via Royal Mail 1st Class delivery in the UK and Royal Mail Airmail or Express Courier abroad.
  • Returns are accepted in unused/new condition.
  • If you are unhappy with your purchase please return it within 14 days of delivery.

Where do you ship from?

All Nanshy orders are dispatched from our Cheltenham facility within 1-2 business days.

Do you ship internationally?

Yes! We ship worldwide. Check our shipping policy for delivery times.

How can I track my order?

You'll receive a tracking number via email once your order is dispatched

What if I need help with my order?

Please use the contact form below:

Contact Form

Our customer services team is here to help. We work Monday to Friday 9:00am to 5:00pm (Excluding Bank Holidays).

TELEPHONE:

Call UK: 01242431022

Outside UK: +441242431022